Payment Policy

Effective Date: 2022

This Payment Policy outlines the methods, terms, and conditions under which payments are made for transactions conducted on the Jostify platform. By using the platform and making a purchase, you agree to comply with this Payment Policy.

1. Payment Methods

Jostify accepts the following payment methods for purchases on the platform:

• Credit and Debit Cards (Visa, MasterCard, American Express, etc.)

• UPI (Unified Payments Interface)

• Online Wallets (Paytm, Google Pay, PhonePe, etc.)

• Net Banking (selected banks)

• Cash on Delivery (COD) (available in select regions)

Note: The availability of payment methods may vary based on your location and the seller’s preferences.

2. Payment Processing

• Secure Transactions: All payments are processed securely through trusted third-party payment gateways that use encryption technology to protect your personal and payment information.

• Payment Confirmation: Upon successful completion of your transaction, you will receive a payment confirmation email or SMS. This serves as a receipt for your purchase.

• Authorization and Verification: Jostify reserves the right to verify and authorize your payment before processing your order. In some cases, this may include additional steps to confirm the payment method or billing information.

3. Pricing and Currency

• Currency: All prices on Jostify are displayed in [Currency] unless otherwise specified.

• Taxes and Fees: Prices listed on the platform may be exclusive of taxes, shipping charges, and other applicable fees. You will be informed of the total cost, including taxes and shipping, before confirming your payment.

• Price Changes: Prices are subject to change without notice. Any price adjustments will be reflected at the time of purchase.

4. Order Cancellation and Payment

• Order Cancellation by Customer: You may cancel your order before it is dispatched. Once the order has been shipped or the transaction is processed, cancellations may no longer be possible.

• Order Cancellation by Jostify: Jostify reserves the right to cancel orders in cases such as incorrect pricing, unavailability of stock, or suspected fraud. In such cases, a full refund will be issued to the original payment method.

5. Refunds

• Refund Process: If your order is eligible for a refund (e.g., due to cancellation, return, or product defect), the amount will be credited back to your original payment method. The refund process may take several business days, depending on the payment method used.

• Partial Refunds: In cases of partial cancellations or returns, a partial refund will be issued based on the items returned and the terms of the seller’s return policy.

6. Payment Authorization

By providing your payment details, you authorize Jostify to charge the total amount of your order, including taxes, shipping, and applicable fees, to your selected payment method.

• Payment Declines: If your payment method is declined, your order will not be processed, and you will be notified to provide an alternate method of payment.

• Fraud Prevention: In cases of suspected fraudulent activity, Jostify reserves the right to cancel or suspend any order and may request additional verification from the customer before proceeding with the payment.

7. Cash on Delivery (COD)

• Availability: COD is only available in certain regions and for certain product categories. You will be notified at checkout if COD is an available option for your order.

• COD Payment: When choosing COD, the payment will be collected in cash by the delivery agent at the time of delivery. If the payment is not made at the time of delivery, the order will not be completed.

8. Currency Conversion

For international customers, payments will be processed in [Currency], and you may be subject to currency conversion fees depending on the payment method used (e.g., credit card fees, bank fees). Please check with your payment provider for applicable charges.

9. Security and Fraud Prevention

Jostify takes the security of your payment information seriously. We use industry-standard encryption and security protocols to ensure your transactions are safe. However, you are responsible for maintaining the confidentiality of your account and payment details.

• Secure Payment Gateways: All financial transactions are processed via secure, PCI-compliant payment gateways to protect against fraud.

• Fraud Detection: Jostify uses fraud detection systems to monitor and prevent suspicious transactions. If fraud is suspected, the transaction may be flagged, and further verification may be required.

10. Payment Disputes

In the event of a payment dispute (e.g., chargebacks or unauthorized payments), Jostify will cooperate with the relevant financial institutions to resolve the issue. If a chargeback or dispute is initiated, Jostify reserves the right to suspend or cancel your account until the issue is resolved.

11. Payment Terms for Sellers

• Seller Payments: Payments to third-party sellers on Jostify are processed according to the seller’s payout schedule and payment terms. Sellers are responsible for ensuring their payment details are accurate and up-to-date.

• Transaction Fees: Jostify charges a commission or transaction fee on each sale made through the platform. The exact fee varies depending on the product category and the seller’s agreement with Jostify.

12. Changes to Payment Policy

Jostify reserves the right to modify or update this Payment Policy at any time. Any changes will be communicated through the platform, and the updated version of this policy will be effective immediately upon posting.